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IT Support Center

What You Can Expect:
  • Empathy and patience during the troubleshooting process.
  • Exceptional customer service and easy to understand communications.
  • Timeliness and responsive, prompt communications.
We Care For:
  • Mac desktops and laptops
  • Windows desktops and laptops
  • Chromebooks
  • Android-based Tablets
  • iOS devices (iPad, iPod Touch, iPhone)
  • Applications
  • Infinite Campus
  • Google Apps
  • Printing/Scanning Systems
  • Website Content Management Systems
  • Training and Consultation Services

IT Support Options

Students and Parents:  

Please contact your school's Technology Assistant for help.

DCSD Staff:

For all technology related requests, please begin by submitting a Web Help Desk ticket (choosing the appropriate Request Type) at
 helpdesk.dcsdk12.org (district login required).

For immediate support needs, you can also call the IT Support Center at x70001 (or 303-387-0001 if using a non-district phone), available M-F 7:00 AM - 5:00 PM.

Additional resources and tech assistance available for DCSD staff at the ITSC Website (district login required).